Service
Why should I choose Shaker's Family Ford for service and repair?
The Shaker's Family Ford on-site service center boasts top-notch technology and tools to ensure drivers near Watertown, Cheshire, and Litchfield, Connecticut, receive the care their vehicles deserve.
From essential maintenance to parts center availability, our skilled technicians are here to ensure your vehicle runs smoothly and efficiently. Read on to learn more.
The Types of Maintenance Our Ford Service Center Offers
We aim to provide our customers with comprehensive automotive services to keep their vehicles in optimal condition. Whether routine maintenance, inspections, or repairs, our skilled technicians have the expertise to handle all makes and models. The following are examples of the work you can expect from us:
- Oil changes
- Tire rotations
- Brake repairs
- Engine tune-ups
Regular maintenance is critical to extending the life of your vehicle and preventing repairs down the road. Our Ford service center's certified, experienced, and highly skilled technicians keep your vehicle operating smoothly. From fluid checks and filter replacements to tire alignments and battery inspections, they ensure your car is in top condition.
- Main:(860) 880-1206
- Sales:959-800-0084
- Service:959-800-0085
- Parts:959-800-0079
- Mon - Thu9:00 AM - 7:00 PM
- Fri9:00 AM - 5:30 PM
- Sat9:00 AM - 5:00 PM
- SunClosed
- Mon - Fri7:30 AM - 5:30 PM
- Sat8:00 AM - 12:00 PM
- SunClosed
- Mon - Fri7:30 AM - 5:00 PM
- Sat8:00 AM - 12:00 PM
- SunClosed
- Mon - Fri8:00 AM - 5:00 PM
- Sat8:00 AM - 12:00 PM
- SunClosed
- Mon - Fri7:30 AM - 6:00 PM
- Sat8:00 AM - 12:00 PM
- SunClosed
Service Specials
We'll beat your best price on a set of four tires,* plus get a $130 rebate.**
On these name brands: Goodyear®, Cooper®, Michelin, BFGoodrich®, Hankook, Bridgestone, Firestone, Pirelli, Yokohama®, Toyo®, and Nitto®.
Submit rebate online or by mail; rebate payment will be sent by mail.
expires: 07/06/2026
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*Dealer-installed retail/fleet purchases only. Must present competitor's current ad for the exact tire within 30 days of purchase. Online quotes must be for new tires from direct retailer sites (excludes marketplaces/third-party resellers). See participating U.S. dealer for details. Ford may change or discontinue this program at any time. **Dealer-installed purchases only. Limit 1 rebate per retail vehicle (15 per fleet). $130 rebate or 28,000 Ford Rewards Points on select Goodyear®, Cooper®, Hankook, Bridgestone, Firestone, Pirelli, Yokohama®, Toyo®, and Nitto® tires. $50 rebate + $80 service allowance or 28,000 Points on Michelin and BFGoodrich®. Excludes Toyo medium and commercial/Motorsport. Valid 5/1/26-7/6/26. Submit by 8/6/26 at strong>Ford.com/service-rebates or by mail. To earn Points, activate Ford Rewards account within 60 days of purchase. Points have no cash value; see FordRewards.com for terms, including Points expiration. Allow 8 weeks for Points. See Service Advisor for details.
Ford Employees - Get four $50 instant service discounts to use or share.*
Eligible Services Include: The Works® Package, Tires, Brakes, Batteries, and More!
expires: 09/07/2026
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*Active U.S. Ford Employees only. Generate up to 4 PINs at FordServiceDiscount.com from 4/15/26-9/7/26 for personal use or to share. Limit 1 PIN per VIN. Receive a $50 instant discount on eligible maintenance services with a minimum $100 customer-pay repair order. Eligible services include oil changes, The Works®, brakes, batteries, tires, wipers, and filters. Requires purchase and installation of genuine Ford/Motorcraft® Parts or select name-brand tires. Valid only on Ford and Lincoln vehicles at participating U.S. Ford Dealer, Lincoln Dealer, or Quick Lane® Store. Present PIN at write-up; prior authorization required. PINs expire 60 days after generation. See Service Advisor for full details through 9/7/26. Ford may change or discontinue this program at any time. Quick Lane®, Motorcraft®, and The Works® are registered trademarks of Ford Motor Company.
Earn 15,000 Points redeemable toward Ford Service with the new Ford Rewards Visa Signature® Credit Card.*
Ford Rewards members who are new cardholders earn 15,000 Points (up to a $75 redemption value) after making just one purchase with their new Ford Rewards Visa in the first 90 days after opening their card. Redeem Points for Ford Service and more.*
See if you pre-qualify** without impacting your credit score at FordRewards.com/Visa.
expires: 07/06/2026
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*Valid one time only. Enrollment into the Ford Rewards program is separate from the credit card program. Residents of U.S. Territories are not eligible for this offer or the Ford Rewards program. This rewards program is provided by Ford Motor Company and its terms may change at any time. For full Rewards Terms and Conditions, please see Comenity.net/Ford/termsandconditions for Credit Card Rewards Program Terms. Visit fordrewards.com for more information and FAQ.
**A soft inquiry is used to check your eligibility, which will not affect your credit score.
Credit card offers are subject to credit approval.
Ford Rewards Visa Signature® Credit Card Accounts are issued by Comenity Capital Bank pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service Association and used under license.
**A soft inquiry is used to check your eligibility, which will not affect your credit score.
Credit card offers are subject to credit approval.
Ford Rewards Visa Signature® Credit Card Accounts are issued by Comenity Capital Bank pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service Association and used under license.
Military and First Responders - Receive an $80 instant discount with the purchase and installation of four select tires.*
On these name brands: Goodyear®, Michelin, BFGoodrich®, Continental, General, Pirelli, Hankook, Bridgestone, Falken, and Toyo®.
expires: 12/31/2026
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*Available to active and retired Military and First Responders. Receive an $80 instant discount on a set of four qualifying tires from participating brands (Goodyear®, Michelin, BFGoodrich®, Continental, General, Pirelli, Hankook, Bridgestone, Falken, and Toyo®). Excludes Toyo medium and commercial/Motorsport patterns. Combinable with other eligible offers. Dealer-installed purchases only at participating U.S. Ford Dealer, Lincoln Dealer, or Quick Lane® Store. Present nontransferable Hero Code at purchase (requires ID.me validation). Limit 2 Hero Codes per calendar year per customer. Valid for tires purchased and installed 1/1/26-12/31/26. Unused codes expire 12/31/26. See Military and First Responders Tire Discount for details. Quick Lane® is a registered trademark of Ford Motor Company.
Low Price Tire Guarantee*
Find a better price within 30 days, and we'll beat it on over a dozen major tire brands for all makes and models.
expires: 12/31/2026
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*Dealer-installed retail/fleet purchases only. Must present competitor's current ad for the exact tire within 30 days of purchase. Online quotes must be for new tires from direct retailer sites (excludes marketplaces/third-party resellers). See participating U.S. dealer for details. Ford may change or discontinue this program at any time.
The Works® Package Synthetic Blend Oil Change and More*
• Tire Rotation and Pressure Check
• Brake Inspection
• Vehicle Checkup
• Fluid Top-Off
• Battery Test
• Filter Check
• Belts and Hoses Check
expires: 12/31/2026
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*Includes up to 6 quarts of Motorcraft® oil and Motorcraft oil filter. Excludes hybrid battery test. See participating U.S. dealer for details. Ford may change or discontinue this program at any time. Motorcraft® is a registered trademark of Ford Motor Company.
Lifetime Brake Pad Guarantee*
expires: 12/31/2026
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*Available for Motorcraft® brake pads purchased after 7/1/14. Nontransferable. Requires copy of original repair order and completion of any necessary brake service (e.g., rotor service). Pads must be installed by a U.S. Ford Dealer, Lincoln Dealer, or Quick Lane® technician. Covers pads only; labor costs excluded. Excludes commercial delivery, taxi, limousine, postal, police, tow, racing, and emergency vehicles. See Service Advisor for details. Ford may change or discontinue this program at any time. Quick Lane® and Motorcraft® are registered trademarks of Ford Motor Company.
Complimentary Brake Inspection*
Performed by an expert technician.
expires: 12/31/2026
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*Inspect brake friction material, caliper operation, rotors, drums, hoses, and connections. Inspect parking brake for damage and proper operation. See Service Advisor for details. Ford reserves the right to change, modify, or discontinue this program at any time.
Motorcraft® Tested Tough® PLUS Batteries, $149.95 MSRP, or redeem 30,000 Ford Rewards Points.*
With 24-Month Battery Replacement Warranty
expires: 12/31/2026
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*With exchange. Taxes and installation extra. Warranty includes complimentary towing on dealer-installed batteries. Points have no cash value; see FordRewards.com for terms, including Points expiration. See Service Advisor for vehicle applications and limited-warranty details. Expires 7/6/26. Ford may change or discontinue this program at any time. Motorcraft® is a registered trademark of Ford Motor Company.
Motorcraft® Tested Tough® MAX Batteries, starting at $199.95 MSRP, or redeem 40,000 Ford Rewards Points.*
With 36-Month Battery Replacement Warranty
expires: 07/06/2026
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*With exchange. Taxes and installation extra. Warranty includes complimentary towing on dealer-installed batteries. Points have no cash value; see FordRewards.com for terms, including Points expiration. See Service Advisor for vehicle applications and limited-warranty details. Expires 7/6/26. Ford may change or discontinue this program at any time. Motorcraft® is a registered trademark of Ford Motor Company.
Have your battery tested at no charge.*
Be sure you have the starting power you need.
expires: 12/31/2026
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*Visually inspect and test battery using tester. Hybrid battery test excluded. See Service Advisor for details. Ford reserves the right to change, modify, or discontinue this program at any time.
Earn and redeem Points on Ford Service with Ford Rewards.*
Ford Rewards members can redeem Points for service and earn 10 Points per $1 spent on eligible Ford Service.**
Join and activate Ford Rewards by downloading the Ford app† or visiting FordRewards.com.
expires: 12/31/2026
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*To earn Points, activate Ford Rewards account within 60 days of qualifying activity. Points have no cash value; see FordRewards.com for terms, including Points expiration. Ford may change or discontinue this program at any time. **Limitations apply. Earn Points for the purchase of Ford, Motorcraft®, or Omnicraft™ Parts and associated labor at participating Ford Dealers. See FordRewards.com for terms and FAQ. Motorcraft® and Omnicraft™ are trademarks of Ford Motor Company. †The Ford app is compatible with select smartphone platforms and available via download. Message and data rates may apply. Visit Ford.com for privacy notice.
Motorcraft® Warranty: Two years. Unlimited mileage. Includes labor.*
Motorcraft parts are covered for a full two years with unlimited mileage. Even limited labor costs are included.*
expires: 12/31/2026
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*See your U.S. dealer for a copy of the limited warranty. Ford reserves the right to change, modify, or discontinue this program at any time. Motorcraft® is a registered trademark of Ford Motor Company.
Ford Parts Warranty: Two years. Unlimited mileage. Includes labor.*
Ford Parts are covered for a full two years with unlimited mileage. Even limited labor costs are included.*
expires: 12/31/2026
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*See your U.S. dealer for a copy of the limited warranty. Ford reserves the right to change, modify, or discontinue this program at any time.
Scheduling Your Ford Service Appointment Online
We understand the importance of convenience when it comes to servicing your vehicle. As a result, we offer the option to schedule service online. Simply select the service you need and pick a convenient date and time. Our team will ensure that your vehicle receives the attention it deserves.
Our Ford Service Center Amenities
We prioritize your comfort and convenience. Accordingly, you can enjoy complimentary Wi-Fi and a cozy waiting area with comfortable seating while our certified technicians service your vehicle.
Ford OEM Parts and Accessories
Finding the correct parts for your vehicle is essential to maintaining its performance and reliability. Our parts department supplies genuine OEM (original equipment manufacturer) parts and accessories. Whether you're looking for replacement parts or accessories to personalize your vehicle, our knowledgeable staff can assist you in finding the perfect fit for your needs.
Visit Our Ford Service Center Today
At Shaker's Family Ford, our dedicated technicians are committed to providing first-rate service to keep your vehicle running smoothly and efficiently throughout your Watertown, Cheshire, and Litchfield, CT, drives.
Whether you need basic maintenance, parts center availability, or service scheduled online, we have you covered. Stop by today or contact us with any questions.
